A complex distribution structure that is spread out across the country. Tensar has Company Reps, licensees, and also a single customer that accounts for 20% of gross revenues. They are always printing new literature and collateral and it is difficult to coordinate the effort with the disparate systems in place. In addition to that, freight costs were considered part of the business.
All Points set up an online ordering system that eliminates the need for administration. We provide detailed reporting of all orders. We set up Max and Min order levels to assure that business rules were followed. This frees up the marketing department. Their time is better spent on activities such as creative then it is performing menial tasks such as entering data into spreadsheets. We launched the site in November of 2002. The site is accessed by 3 separate levels of users.
Costs have decreased significantly. Two full time employees previously dedicated to fulfillment have been able to assume more responsibilities as a result of the time that has been freed up. Product turn has increased as well.
All Points works with the clients to provide solutions to fundamental business issues.